CUSTOMER PRIVACY POLICY & CONFIDENTIALITY


OUR MOST IMPORTANT ASSETS  IS OUR CUSTOMERS’ TRUST  
  
Our top priority is you!

Thank you for choosing  Elite Boston Car Service, we set out to a successful company based on one simple  premise- Service.
We pride ourselves to provide the highest quality  services available at the most competitive rates in the New England area.  
We have earned and continue to earn the highest ratings and loyalty  our customers can afford

At Elite Boston Car Service  we understand that the  image we project must reflect your own high standards &  expectations.

Can I count on the chauffeur  discretion

We understand your need for a totally  confidential service.
Business customers can rely on our total  discretion to ensure
That their commercial secrets remain secure.  
We never disclose to any third party the identities of our  passengers.
All our chauffeurs come with full security clearance and  are therefore ideal for clients who feel they need the extra reassurance  of security conscious.

At Elite Boston Car Service, discretion is as much a part  of our business as getting our customers from point A to point B safely,  and comfortably.
We value our customer’s privacy and recognize the  trust our customers place with us Elite Boston Car Service  is committed to protecting  your personal data and adheres to the highest ethnical  standards.

This policy is intended to inform you of what  information Elite Boston Car Service  collects from its customers, what it data, and  what Elite Boston Car Service  does to ensure that your personal data is kept  confidential and safe.

What personal data does Elite Boston Car Service  collect about me and why ?

Elite Boston Car Service  collects  only the personal data it needs to ensure that we can accurately provide  the rides when ask for.

Elite Boston Car Service  also collects personal data  that will make the reservation process more efficient.

Elite Boston Car Service   saves personal data, such as your name, addresses, phone numbers, fax  numbers, desired radio station, how you like your complimentary coffee for  an early pickup, AC at which temperature, how you want to be inform that  your car is waiting for you.
The way you want to go home, and a signed  credit card authorization.

How does Elite Boston Car Service   use my personal data ?

Elite Boston Car Service  uses the personal data  in our customer profiles, including histories of past rides, to make the  request process as efficient as possible. Rather than ask our customers to  repeat this information every time have it at our finger tips ready for  use.

Elite Boston Car Service  will occasionally use past ride information (in  aggregate with other customers) to analyze average lengths and other  information to help us optimize our business methods

Does  Elite Boston Car Service  share my personal data with anyone  ?

Elite Boston Car Service  shares our customer’s personal information  with our Elite Boston Car Service  affiliates and or service providers if reservation  will be performed by them. However, in such cases, only the information  complete the ride is shared.
Credit card information is not shared.  Elite Boston Car Service  may provide personal data authorities and law enforcement  officials in accordance with applicable law.

How do I  change my personal data?

Profiles can be changed online or  by calling a Customer Service Representative at
(781) 267- 6086

 A message to our customers ?

This policy  applies both to current and former customers, and is designated to comply  with the privacy statement.

Important Information Regarding Your  Privacy

Our Privacy  Notice

Keeping customer information secure is a top  priority for all of us at Elite Boston Car Service.
We are sending you this privacy  notice to help you understand how we handle the personal information about  you that we collect.

Our Policies and Practices to Protect  Your Personal Information

We train people who work for us  how to properly handle personal information, and we restrict access to it.  We limit employee access to customer personal information to those who  need to know this information in order to serve you  better.

Categories Of Personal Information We Collect  

The personal information we collect about you comes from  the following sources:

. Information we receive from you on  applications or other forms, such as your name, address, telephone number,  fax number, cellular phone number, favorite radio station, the way you  want to go home or your office
. Information we receive about you from  other sources, such as your secretary, and or family  members.

Our Mailing Lists :

We would like  to keep you informed about promotional offers, if you wish to be taken off  our Elite Boston Car Service  mailing lists that we use for such offers, please check  box 3 on the choices Form.

We will mail, fax or E-mail you  information that you may find valuable. We will also send you promotional  offers

Privacy Choices Form

Please check  the appropriate box or boxes to indicate your privacy choices.
Then  fax the form to the number listed below
1. Please send me promotional  offers via fax only
2. Please send me promotional offers via E-mail  only
3. Remove my name from your mailing lists used for promotional  offers.
4. Please send me promotional offers via Mail  only

_______________________________________________  ________________________________________ ________________
Name (Please Print)                                                                                       E-mail Address or Fax  #                                   Date

______________________________________  ________________________________  ___________________  ___________
Address                                                                                        City                                                     State                     Zip  Code

e-mail this form to Info@NELimos.com

The  Elite Boston Car Service  Promise for Consumers
Our most important asset is our  customers trust. Keeping customer information secure, and using it only as  our customers would want us to, is a top priority for all of us at  Elite Boston Car Service
Here, then safeguard, according to our individual  customers:

  • We will safeguard, according to strict standards of security and  confidentiality, any information our customers share with us.  
  • We will permit only authorized employees, who are trained in the  proper handling of customer information.
  • Employees who violate our  Privacy Promise will be subject to our normal disciplinary process  
  • We will not reveal customer information to any external organization  unless we have previously informed the customer in disclosures or  agreements, have been authorized by the customer  
  • We will always maintain control over the confidentiality of our  customer information. In case we subcontract a job to our affiliate.  
  • We will tell customers in plain language, initially and at least  once annually, how they may remove their names from marketing  lists.
  • At any time, customers can contact us to remove their names  from such lists.  
  • Whenever we use our affiliate to provide ground transportation, we  will require them to conform to our privacy standards and to allow us to  audit them for compliance.  
  • We will not use or share-internally or externally-personally  identifiable medical information  
  • We will attempt to keep customer files complete, up to date, and  accurate.

We greatly appreciate any comments  that you may have.